Saturday, November 1, 2008

Managing stress in the workplace

By Dr Jeff Bailey

In order to understand stress and how to manage stress, you need to know how people respond. Specifically, people need to know how to overcome negative self talk. To make this practical, I will describe how Jane operates in the workplace.

Why is it that Jane, 42 years of age, suddenly has difficulty going out with her husband? When she goes to parties she hides away from everyone. This behaviour seems to stem from her workplace where she feels everyone is critical of her. She was stressed at work. She feels she doesn't have her colleagues' respect. She believes that her boss is overly critical.

Jane's problem is that she is experiencing work stress. She feels constantly worn down and tired. Physically she feels nauseous and sick. Emotionally she feels depressed and terrified of making mistakes and she reports feeling unable to cope with work demands.

There is no doubt that she is much less productive and accurate with her work. In sum, HER SYSTEM IS OVER-LOADED with worry, concern, anxiety, fears, and she has lost most of her self-confidence. Does this sound familiar to you? Can you put yourself is Jane's place? Can you begin to understand how stressed she is? Do you feel that life's events have over-run you and you can't cope? Do you feel constantly under threat, tired and unresponsive? Are your friends and/or your partner asking you what is wrong with you? Are you dissatisfied with your life? Do you feel you can't cope the way you used to? Is your work constantly suffering from your emotional state?

If the answer is YES!!! - you are suffering extreme stress. And this is a very common phenomenon in today's high paced society. Some people think that stress is an acceptable bi-product of our busy lifestyle. Research on cardiac disease after the 9/11 attacks showed a significant increase in cardiac ailments. These included high blood pressure, strokes, and heart problems. People's physical states were impacted by their emotional states. And when people are not well emotionally they have difficulty being highly productive at work.

There are many stresses in the workplace. But what in particular elevate our stress levels? Unfortunately there are many workplace stress triggers.

These include excessive workplace demands. Poor management and poor communication in the workplace cause stress. Oddly enough, poor relationships at home can cause workplace stress as much as interpersonal conflict with colleagues.

What is the best way to cope in the workplace? In large measure its up to you. You can change jobs but this is not very effective. One clever way to solve the problem of your boss is to list his or her name with a headhunter in the hope that someone else will employ your boss. From my experience the major problem with stress at work is poor role specification. Different perspectives on your work responsibilities will cause stress. The question remains how to solve this problem appropriately.

Negative thinking is one of the greatest causes of unresolved workplace stress. Remember that you are what you think and you have to take responsibility for the changes in your life. If you try you can deal with the workplace stress. First you must understand the consequences of negative self talk. Our emotional states are often determined by what we are thinking. We spend a lot of our time with self conversations.

What I am going to say sounds simple but it is true. We are our own worst enemy because we constantly criticize ourselves. The ratio of negative to positive thought is 10 to 1. Our constant self-criticism causes stress. Our situation can be made worse if our friends and loved ones criticize us. To start to manage workplace stress and personal stress we need to begin by eliminating negative self talk and increasing positive self regard.

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